*Hybrid Contract Opportunity*
Lighthouse Technology Services is partnering with our client to fill their Job Scheduling and Migration Infrastructure Analyst position! This is a 12+ month contract opportunity and will be hybrid in Buffalo, New York. This role will be a W2 employee of Lighthouse Technology Services.
What You'll Be Doing:
- Respond to and resolve Service Desk escalations based on outcome of previous incidents.
- Create/document procedures for work orders and request-based tasks.
- Respond to and resolve identified technical incidents requiring problem-solving; analyze and isolate the issues.
- Use diagnostic tools to troubleshoot issues.
- Complete systems maintenance activities following Standard Operating Procedures (SOP), such as patching, health checks, operating system updates, validating changes and maintaining operational and configuration standards. Research options when anomalies occur; identify recommendations to address them and review with senior staff
- Schedule maintenance changes to reduce operational risk.
- Participate in project work in cross-functional teams; lead technical team within a project and provide input to design efforts.
- Complete evening and weekend responsibilities as scheduled.
- Initiate, create and document procedures for maintenance tasks and other needs to serve as a reference source.
- Identify opportunities to automate or improve SOP and maintenance tasks to improve efficiency.
What You'll Need to Have:
- Minimum of 6 years’ higher education and/or work experience
- Solid working experience with the following technologies:
- Broadcom Automic job scheduler or similar product such as Broadcom Autosys, BMC Control-M, Forta JAMS, Redwood ActiveBatch.
- Helpful experience in the following technologies:
- Windows and Linux (Red Hat) Operating Systems
- Oracle and SQL Database Management Systems
- Cloud technologies, such as Azure Cloud/DevOps
- Experience with monitoring, backups, and scheduling batch jobs in a Production environment
- Coordinating and maintaining several environments (Prod, Cert, Dev)
- Prior experience reading and digesting technical information
- Prior experience communicating technical information within a team and to immediate manager
- Strong customer focus, including ability to manage customer needs and multiple work priorities
Pay Range: $35-$40/hr
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