Systems Engineer

Buffalo, NY | Permanent

Post Date: 05/08/2017 Job ID: 787-A74-D Industry: IT Pay Rate: Negotiable

Job Requirement Systems Engineer

SUMMARY: Provides remote and on-site support technical support for clients & staff.


  • Document, track, and monitor client equipment including servers, workstations, software, network devices, and security appliances.
  • Monitor and analyze client system & network performance.
  • Design and present client system & network improvements to sales team members.
  • Support and maintain advanced software applications suites (Electronic Medical Records, Practice Management,

Enterprise Resource Planning).

  • Support and maintain advanced Microsoft products such as Exchange and SQL.
  • Install / upgrade and test computer systems and peripherals, switching, firewalls, and wireless access points.
  • Perform on-site and remote administration & maintenance of client equipment including, but not limited to, servers, workstations, printers, peripherals, switching, firewalls, and wireless access points.
  • Assist end users in resolving advanced hardware and software issues by performing on-site and remote troubleshooting.
  • Actively research emerging technologies, engage in self- learning, and provide suggestions for process improvement to clients and internal management team members.
  • Support sales staff by providing technical guidance.
  • Reliability and Attendance – begin work on time and conform to work hours and schedule unless arrangements have been made with a supervisor or manager.


  • Other duties and/or projects as assigned by a member of the Management Team


  • Three (3) – Five (3) years with Desktop Operating System experience. Including Microsoft Windows and Apple


  • Three (3) – Five (5) years of experience supporting Microsoft Server Operating Systems at a senior administrator level.
  • Three (3) – Five (5) years of experience with intermediate to advanced IPV4 networking experience in multi-office environments. (Layer 2 Switching, Subnetting, VLANs, Layer 3 Routing)
  • MUST have a valid driver's license.
  • Experience with Cisco, Juniper, HP, and Aruba devices preferred.
  • Able to maintain confidentiality related to business matters.
  • Able to multi-task, respond to rapid change; organize, prioritize, and perform work with minimal supervision
  • Strong organizational skills
  • Willingness to work flexible hours, including overnights, weekends, short notice and holidays as required meeting

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