*On Site Contract-to-Hire Opportunity*
Lighthouse Technology Services is partnering with our client to fill their Aftermarket Parts Coordinator position! This is a 3+ month contract-to-hire assignment and will be on site in Buffalo, NY. This role will be a W2 employee of Lighthouse Technology Services.
What You'll Be Doing:
- Serve as the primary customer service point of contact for all spare parts
- Accurately enter customer purchase orders into the company’s order processing or ERP system
- Provide information to customers regarding status of orders and simple product inquiries
- Expedite customer orders when promised dates will not be met
- Provide pricing, lead times, product availability, and specifications to customers
- Request quotations from sub-vendors to ensure best internal cost and optimal lead times
- Keep all order and quote-related documents digitally organized and filed
- Complete all customer shipping documentation
- Obtain shipping releases and instructions from the customer
- Work with the warehouse shipping department to ensure all customer shipping requirements are met
- Communicate tracking numbers and shipping status to customers and respond to inquiries
- Initiate invoicing procedures with the accounting department
- Perform other duties as assigned
What You'll Need to Have:
- 2-year degree required; equivalent experience may be considered
- Minimum 1 year of administrative experience, including Microsoft Office Suite
- Aftermarket sales experience a plus
- Strong customer service focus with ability to meet customer needs efficiently
- Knowledge of shipping and logistics is a plus
- Strong organization, planning, and problem-solving skills
- Ability to multitask with frequent interruptions
- Self-motivated and able to work independently with limited supervision
Pay Rate: $23/hr
Questions about any of our jobs? Email us at [email protected]
View all of our open jobs here: jobs.lhtservices.com
