Implementation Project Manager

Buffalo, NY 14201

Posted: 04/10/2019 Employment Type: Permanent Industry: IT Job Number: 1298 Pay Rate: Negotiable

Lighthouse is seeking an Implementation Manager for a direct placement role in Buffalo, NY. 

Requirements Include:

  • Experience working with large and complex external clients
  • Prior Leadership, rigor and discipline around establishing, documenting and communicating project plans
  • Proven Ability to coordinate resources
  • PM experience monitoring and reporting progress and intervening as necessary to ensure that quality, schedule, budget and other requirements are met.
  • Demonstrated expertise in planning, executing and delivering projects on time and on budget
  • Excellent organizational & time management skills
  • Self-motivated and able to provide results with minimal supervision
  • Impeccable attention to detail and follow through
  • Outstanding interpersonal skills, including strong communication skills, both verbal and written.
  • Ability to work effectively in a fast paced, high energy, team-oriented environment.
  • Ability to multi-task and perform effectively under pressure.
  • Critical thinking, ability to challenge others and drive productivity, while maintaining strong business relationships
  • Strong Experience with Microsoft Suite, including MS Project or equivalent
  • Experience with Waterfall and Agile approaches to software development and implementation
  • Experience working with large/complex clients
  • Ideal candidates should possess a bachelors’ in a technology major and/or large-scale project management experience.
  • Experience with SaaS Platforms in a .net environment desired.

Responsibilities Include:

  • Leading the implementation of  software for new and existing clients.
  • During the implementation, the Project Manager will direct and lead a cross-functional team of subject matter experts and will be responsible for the successful and on-time completion of the project and the contractual deliverables.
  • Become familiar with all parts of the application(s) they are implementing.
  • Lead and monitor the full implementation process from initiation to deployment to ensure all deliverables are met according to contract
  • Build and manage client relationships
  • Manage multiple client implementations and projects/tasks simultaneously
  • Assess & evaluate new client requirements against the scope of the project
  • Manage project schedules, budgets, resources and tasks to ensure that quality solutions are delivered within time and cost constraints
  • Use ticket tracking system to document client/project needs and manage these through the workflow to completion
  • Identify, document, and manage project risks during implementations; escalate issues as appropriate
  • Work with Business Analysts/Solution Engineers to translate business needs into technical requirements
  • Follow the Utilant project implementation methodology using our existing project management tools and other tools as necessary to guide and ensure customer decision making on required implementation issues
  • Contribute to the continuous improvement of the project implementation methodology by ensuring that best practices and decisions are documented throughout the implementation
  • Prepare project status reports and presentations to keep management, customers and others informed of the project status and issues
  • Leading and monitoring quality assurance across the full implementation process to ensure all deliverables, User Acceptance Testing, client training and final deployment to production are met according to contract
  • Work closely in partnership with the Sales team & Account Managers to ensure internal hand-offs are clean and complete
  • Serve as a subject matter expert in our major product Loss Control 360 User Interface

 

Requirements Include:

  • Experience working with large and complex external clients
  • Prior Leadership, rigor and discipline around establishing, documenting and communicating project plans
  • Proven Ability to coordinate resources
  • PM experience monitoring and reporting progress and intervening as necessary to ensure that quality, schedule, budget and other requirements are met.
  • Demonstrated expertise in planning, executing and delivering projects on time and on budget
  • Excellent organizational & time management skills
  • Self-motivated and able to provide results with minimal supervision
  • Impeccable attention to detail and follow through
  • Outstanding interpersonal skills, including strong communication skills, both verbal and written.
  • Ability to work effectively in a fast paced, high energy, team-oriented environment.
  • Ability to multi-task and perform effectively under pressure.
  • Critical thinking, ability to challenge others and drive productivity, while maintaining strong business relationships
  • Strong Experience with Microsoft Suite, including MS Project or equivalent
  • Experience with Waterfall and Agile approaches to software development and implementation
  • Experience working with large/complex clients
  • Ideal candidates should possess a bachelors’ in a technology major and/or large-scale project management experience.
  • Experience with SaaS Platforms in a .net environment desired.

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