Lighthouse Technology Services is partnering with our client to fill their Solution Manager position! This is a direct placement opportunity and will be onsite in Buffalo, NY. No C2C or subcontracting arrangements will be considered.
What You'll Be Doing:
- Serve as the critical link between customer needs, market intelligence, and product innovation
- Conduct deep industry research and engaging directly with mining and oil & gas stakeholders to identify high-value opportunities in screening and separation technology
- Lead Voice of the Customer (VoC) discovery sessions with plant managers, process engineers, and industry stakeholders to uncover hidden pain points and translate technical challenges into clear market requirements
- Conduct exhaustive research into minerals processing verticals to identify unmet needs and scout new markets
- Partner with internal technical and R&D teams to bridge the gap between complex customer needs and product development priorities, translation insights from the field to guide innovation initiatives
- Collaborate with analysts and product experts to provide industry-specific assumptions and ROI data required to validate new innovation projects
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Draft Market Requirements Documents (MRDs) that define market problems, use cases, and success metrics
- Monitor and synthesize key industry trends including ore grades, regulatory drivers, environmental pressures, and operating cost challenges to inform commercial and product strategy
- Maintain competitive intelligence on traditional and emerging competitors to support product positioning and innovation priorities across mining and oil & gas sectors
- Travel up to 30% of the time to customer sites, field locations, and mining operations to maintain direct market pulse and strengthen industry relationships
What You'll Need to Have:
- 3-5+ years of direct hands-on experience in minerals processing, mining engineering, or industrial manufacturing
- Deep technical and commercial knowledge of mining operations, ideally with direct experience working in mines or education from a mining-focused program
- Direct experience with wet/dry screening technology or separation equipment is highly preferred
- Proven ability to bridge complex engineering concepts and commercial value
- Exceptional written and verbal communication skills
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Demonstrated ability to conduct high-level discovery sessions and aggregate complex information into actionable insights for leadership and technical teams
- Bachelor's degree in Engineering (Mechanical or Mining preferred) or Business Strategy
- Demonstrated ability to quickly master new, complex industrial sectors and translate market knowledge into clear product requirements and business cases
Pay Range: $105,000-135,000/year
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