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Lighthouse Technology Services is partnering with our client to fill their Technical Product Owner (Integrations) position! This is a 12 month contract-to-hire opportunity and will be hybrid in Charlotte. This role will be a W2 employee of Lighthouse Technology Services.

Job Summary

Join a leading organization in the foodservice and unattended retail industry, delivering innovative self-service retail solutions to clients and consumers across the US. The Technical Product Owner (Integrations) is responsible for owning the product backlog and delivery for centralized integrations, integration standards, and project-specific integrations that connect custom-developed enterprise applications and SaaS platforms. This role works closely with Product Management and stakeholders to translate business needs into clear, technically actionable requirements and ensures high-quality delivery through agile execution, testing, and release coordination. The position also includes leading a small, blended team of internal and contracted team members to drive consistent outcomes and effective collaboration.

What You’ll Be Doing:

• Facilitate and Align: Build understanding of a complex business environment and facilitate decisions across user groups. Serve as the primary liaison between engineering teams, SaaS partners, and leadership. Manage cross-team dependencies and communicate progress, risks, and decisions clearly and consistently.
• Partner on Strategy: Collaborate with the Product Manager to shape integration priorities, contribute to the roadmap, and ensure backlog work aligns with product strategy and business outcomes.
• Define Requirements and Specifications: Lead discovery and requirements elicitation. Produce and maintain backlog items with acceptance criteria and integration specifications such as process flows, data mappings, API/interface definitions, and event/message contracts. Own interface and event contract lifecycle, including versioning and backward compatibility. Maintain and evolve integration standards, templates, and reusable patterns.
• Own Backlog and Agile Delivery: Own and continuously refine the integration backlog, prioritizing value and sequencing. Participate in agile ceremonies and day-to-day execution to drive predictable delivery across multiple concurrent efforts.
• Drive Quality and Operational Readiness: Define and coordinate testing (functional and integration) and ensure documentation and runbooks are complete. Validate deliverables meet standards. Troubleshoot production issues and support escalations through resolution. Define non-functional requirements for integrations, including security, resiliency, and observability.
• Coordinate Releases and Change Management: Plan and coordinate releases across internal teams and external partners; align timelines, manage risks/issues, and communicate tradeoffs and status throughout delivery.
• Manage Team Capacity: Maintain visibility of supply vs demand across internal and contracted resources and align capacity to departmental priorities and delivery commitments.

What You’ll Need to Have:

• Bachelor’s degree required, preferably in computer science, information technology, or business administration.
• 3+ years of experience in a Technical Product Owner, Technical Analyst, or similar role supporting custom application development.
• Strong knowledge of database management systems (e.g., SQL Server, PostgreSQL) and experience writing SQL queries (SELECT, JOIN, WHERE).
• Ability to collect, analyze, and interpret data to make informed decisions.
• Excellent communication skills with business, technical, and customer stakeholders.
• Organized and meticulous with the ability to manage multiple priorities and deliverables.

Additional Desired Skills and Experience:

• Familiarity with AWS-native services and event-driven integration patterns.
• Experience with Azure DevOps, Agile methodologies, and Scrum practices.
• Formal training or certifications in Business Analysis, facilitation, or project/product management are preferred.

Pay Range: $55-$58/hr

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