What You’ll Be Doing:

• Design, develop, and enhance solutions within the RSA Archer platform (SaaS) to support risk, compliance, and business needs
• Lead systems analysis and technical design for complex application enhancements and new capabilities
• Build and integrate solutions using Azure Functions and modern cloud-based components
• Act as a technical lead on projects, guiding junior developers and coordinating development efforts
• Own end-to-end delivery including development, testing, debugging, and implementation support
• Evaluate system integrations, data flows, and dependencies across applications and platforms
• Create and maintain technical documentation, specifications, and test plans
• Ensure solutions align with security, risk, and regulatory standards

What You’ll Need to Have:

• 5+ years of experience in application development and systems analysis
• Strong hands-on experience with RSA Archer (development and SaaS environment)
• Experience building solutions with Azure Functions or similar serverless technologies
• Proven ability to lead technical workstreams and mentor less experienced developers
• Strong understanding of application architecture, integrations, and data flows
• Experience working on complex, enterprise-level systems and cross-functional projects
• Solid debugging, testing, and problem-solving skills
• Ability to translate business requirements into technical solutions
• Strong communication skills with the ability to work across technical and business teams
• Ability to manage multiple priorities and deliver in a fast-paced environment

Pay Range: $75-$85/hr 

Questions about any of our jobs? Email us at recruiting@lhtservices.com 

View all of our open jobs here: jobs.lhtservices.com 

Lighthouse Technology Services is partnering with our client to fill their Senior Splunk SIEM position! This is a 15+ month contract opportunity based in Buffalo, NY, and is open to local and remote candidates. This role will be a W2 employee of Lighthouse Technology Services. 

What You'll Be Doing:

• Lead the design and architecture of the bank's SIEM infrastructure, ensuring its effectiveness, scalability, and alignment with industry standards and regulatory requirements
• Implement, configure, and optimize SIEM solutions to collect, correlate, and analyze security event data from various sources
• Develop and maintain SIEM use cases, correlation rules, alerts, and reports
• Collaborate with Cybersecurity and Security Engineering teams to investigate complex incidents
• Lead SIEM-related projects, including upgrades and tool integration
• Mentor junior SIEM engineers and lead knowledge-sharing initiatives
• Participate in security drills and simulations

What You'll Need to Have:

• Senior Splunk Architecture and Engineering Experience
• Senior Splunk SIEM Design and Architecture
• Splunk Enterprise Certified Architect or Splunk Core Certified Consultant
• Data modeling and parsing expertise preferred
• Strong understanding of system development and infrastructure lifecycle, vendor best practices, IT Service Management, and systems design.
• 8+ years of experience in infrastructure design, data interchange, and system development for complex applications.
• Strong ability to translate business/functional requirements into structured implementations.
• Advanced technical, analytical, troubleshooting, and problem-solving skills.
• Expertise in client/server and virtual technologies.
• Experience leading security initiatives and incident investigations.
• Bachelor’s Degree in Computer Science or Engineering.

Pay Range: $65-$75/hr

Questions about any of our jobs? Email us at recruiting@lhtservices.com

View all of our open jobs here: jobs.lhtservices.com

Position Overview:

The Continuous Improvement Analyst (CIA) is responsible for leading the end-to-end delivery of change initiatives in a hybrid delivery environment that blends Agile and Waterfall practices. This role combines strong project management discipline with hands-on business analysis and continuous improvement capabilities to drive successful outcomes across people, process, and technology. The CIA partners closely with business stakeholders, product owners, delivery teams, and subject matter experts to define problems, identify root causes, shape solutions, and ensure effective implementation. This position requires strong communication skills, adaptability across delivery methodologies, and the ability to foster a culture of sustainable change and continuous improvement.

What You'll Be Doing:

• Lead and manage initiatives from intake and approval through delivery and benefits realization, selecting the most appropriate delivery approach (Agile, Waterfall, or hybrid) based on scope and complexity
• Develop and maintain integrated project plans, schedules, RAID logs, and financial tracking for predictive or hybrid initiatives
• Support Agile delivery by enabling backlog refinement, iteration planning, dependency management, and delivery tracking in partnership with Product Owners and Scrum teams
• Ensure delivery governance requirements are met, including status reporting, milestone reviews, risk management, and stakeholder communications
• Proactively manage dependencies across teams, vendors, and partners
• Partner with business stakeholders to validate problems, define objectives, and translate needs into clear, actionable requirements
• Elicit, analyze, and document requirements through interviews, workshops, process mapping, and document analysis
• Produce high-quality artifacts such as business requirements, user stories, process maps, use cases, and acceptance criteria
• Collaborate with technology teams to ensure requirements are feasible, traceable, and aligned to business outcomes
• Lead and facilitate process improvement and problem-solving workshops to drive root cause analysis and solution design
• Document current and future state processes, controls, roles, and ownership across workflows
• Foster a culture of continuous improvement and evidence-based decision-making
• Build strong relationships with stakeholders and subject matter experts, encouraging shared ownership and accountability
• Communicate clearly and confidently with audiences at all levels, including senior leadership
• Model strong leadership behaviors aligned to organizational values and delivery excellence

What You'll Need to Have:

• Strong project management experience in Waterfall and hybrid delivery models
• Practical experience working in Agile environments (Scrum, Kanban) and collaborating with Product Owners and delivery teams
• Advanced business analysis skills including requirements elicitation, process modeling, and problem solving
• Excellent facilitation, communication, and stakeholder management skills with experience presenting to executive stakeholders
• Proven ability to manage ambiguity and adapt delivery approach to business needs
• Understanding of change management and continuous improvement methodologies
• Familiarity with Lean, Agile, iterative delivery, and value-based prioritization practices
• Strong documentation and analytical skills
• Experience delivering medium to large initiatives in complex, cross-functional environments
• Demonstrated success combining project management and business analysis responsibilities within a single role
• Project management, Agile, or business analysis certifications are an asset
• SAP experience is an asset

Pay Range: $74-84/hr CAD

Questions about any of our jobs? Email us at recruiting@lhtservices.com

View all of our open jobs here: jobs.lhtservices.com

What You’ll Be Doing: 

• Lead the design and implementation of cloud-native solutions on AWS, with a strong focus on Master Data Management (MDM).
• Partner with business and product stakeholders to translate requirements into scalable, secure, and cost-effective architectures.
• Architect and build data pipelines, APIs, and microservices using AWS services (e.g., Lambda, S3, Glue, Redshift, DynamoDB, Aurora, Step Functions) and Python.
• Drive cloud modernization initiatives, including infrastructure as code (CDK, Terraform, CloudFormation) and DevOps best practices.
• Guide and mentor engineering teams through architecture decisions, code reviews, and development standards.
• Establish and enforce cloud governance, security, and operational best practices.
• Integrate cloud solutions with enterprise systems (CRM, ERP, BI tools) using APIs and data connectors.
• Support Agile/SAFe delivery by managing technical execution, mitigating risks, and ensuring iterative value delivery.
• Leverage AI/LLM tools to accelerate development, testing, and documentation processes.

What You’ll Need to Have: 

• 5+ years of experience in AWS cloud architecture, data engineering, or solution development.
• 2+ years in a technical leadership role driving architecture and mentoring teams.
• Deep expertise in AWS services including Lambda, S3, Glue, Redshift, DynamoDB, API Gateway, Step Functions, and Aurora.
• Strong Python skills for building data pipelines, automation, and backend services.
• Experience with microservices, API design, and serverless architectures.
• Solid understanding of DevOps practices (CI/CD, observability, infrastructure as code).
• Experience working in Agile, Scrum, or SAFe environments.

Nice to Have:

• Experience with MDM platforms (e.g., Informatica, Reltio, Stibo).
• AWS certifications (Solutions Architect, DevOps Engineer, Data Analytics).
• Familiarity with modern data platforms (Lakehouse, Snowflake, Athena, Lake Formation).
• Knowledge of data governance, data quality, and compliance (e.g., GDPR, CCPA).
• Experience integrating with enterprise tools such as ServiceNow.

Pay Range: $65-$70/hr 

Questions about any of our jobs? Email us at recruiting@lhtservices.com 

View all of our open jobs here: jobs.lhtservices.com 

Lighthouse Technology Services is partnering with our client to fill their ServiceNow Technical Lead position! This is an 6+ month contract-to-hire opportunity and can be remote in the United States working east coast hours. This role will be a W2 employee of Lighthouse Technology Services.

What You'll Be Doing:

• Lead the transition of ServiceNow applications from implementation to production, ensuring stability, scalability, and long-term sustainability
• Take ownership of understanding, documenting, and rationalizing all existing ServiceNow implementations delivered by a third-party partner
• Serve as the technical authority, identifying gaps, inefficiencies, and non-scalable workflow designs—and proactively driving corrective action
• Partner closely with Product Management to translate business needs into clear, actionable ServiceNow solutions
• Provide solution options (e.g., multiple approaches with tradeoffs) to support informed decision-making
• Perform code reviews, QA oversight, and light hands-on development (~50% technical oversight / 50% leadership & stakeholder engagement)
• Guide the transition from vendor-led delivery to internal ownership and support model
• Act as the primary technical counterbalance to external partners, ensuring architectural integrity and best practices
• Collaborate across teams to ensure ServiceNow workflows, integrations, and custom applications are aligned with enterprise needs
• Mentor and develop junior talent (including interns), building internal ServiceNow capability and bench strength

What You’ll Need to Have:

• Proven experience leading end-to-end ServiceNow implementations, including transition to production and support
• Deep hands-on expertise with ServiceNow App Engine / Workflow Engine and custom application development
• Strong ability to evaluate and challenge existing technical solutions, particularly workflows and platform design
• Experience working alongside third-party vendors and the ability to hold them accountable to best practices and delivery standards
• Demonstrated ability to translate business requirements into technical solutions within ServiceNow
• Strong background in code review, QA processes, and platform governance
• Ability to operate as a technical lead without heavy day-to-day coding, while still being capable of contributing when needed
• Excellent communication skills, with the ability to engage assertively with stakeholders and partners
• High level of integrity, especially in representing certifications and experience (all certifications must be active and verifiable)

Nice to Have:

• Experience with AWS-based data platforms, including APIs, integrations, and data pipelines
• Exposure to or interest in Master Data Management (MDM) and how it integrates with ServiceNow
• Active ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) (must be current and verifiable)

Pay Range: $65-$70/hr

Questions about any of our jobs? Email us at recruiting@lhtservices.com

View all of our open jobs here: jobs.lhtservices.com

Position Overview:

Provides designs, specifies information systems solutions, and delivers highly technical direction in the development of new or existing applications to solve basic to complex problems or enhancements. Serves as a principal application designer for major modifications, leveraging analytical and technical skills to evaluate client requirements and processes. Provides technologically sound solutions and may support day-to-day operations, special projects, and mentor less experienced team members.

What You'll Be Doing:

• Complete and oversee systems analysis, design, and development activities across complex projects
• Serve as a key individual contributor on high-impact initiatives
• Maintain strong functional understanding of supported applications
• Coordinate development tasks and guide less experienced team members
• Prepare and manage technical project plans and documentation
• Participate in full SDLC activities from technical analysis through user acceptance testing
• Develop and execute test plans, including debugging and validation
• Analyze complex system integrations and provide technical consulting
• Create and maintain detailed technical and functional documentation
• Evaluate new technologies and recommend process improvements
• Ensure adherence to development standards, policies, and procedures
• Support business units by aligning technology solutions with strategic goals

GitLab Administration:

• Setup and manage groups/subgroups aligned to organizational structure
• Coordinate and analyze project/pipeline migrations
• Execute migration of projects, including AD permissions and group variables
• Update branch rules to align with new conventions
• Support application teams with protected environments
• Implement unit testing and Sonar jobs within merge request approvals

Sonar Administration:

• Configure applications and portfolios aligned to organizational structure
• Migrate projects into Sonar applications
• Develop reporting for applications and portfolios

What You'll Need to Have:

• 5+ years of systems analysis and/or application development experience
• Experience designing and supporting complex application systems
• Strong understanding of SDLC methodologies
• Experience with GitLab administration and CI/CD pipelines
• Hands-on experience with Sonar (SonarQube or similar tools)
• Ability to manage migrations, permissions, and environment configurations
• Strong analytical and problem-solving skills
• Experience with testing, debugging, and validation processes
• Strong communication and stakeholder collaboration skills
• Ability to manage multiple complex projects simultaneously

Preferred:

• Bachelor’s or Associate’s degree (or equivalent experience)
• Experience working with enterprise application frameworks
• Background in financial services or regulated environments
• Experience leading technical initiatives or mentoring team members

Pay Range: $55 - $60/hr

Questions about any of our jobs? Email us at recruiting@lhtservices.com

View all of our open jobs here: jobs.lhtservices.com

Position Overview:

This role is responsible for administering and optimizing GitLab and SonarQube platforms, supporting CI/CD pipelines, and aligning application structures with organizational standards. The position will play a key role in platform governance, project migrations, and enabling development teams through improved tooling and automation.

What You'll Be Doing:

• Administer and maintain the GitLab platform, including setup of groups and subgroups aligned to organizational structure
• Coordinate with teams to analyze and scope project and pipeline migrations to target state
• Execute migration of projects into new GitLab structures
• Update and validate Active Directory (AD) permissions
• Migrate and manage group-level variables
• Update branch rules to align with new development standards
• Support application teams in creating and managing protected environments
• Integrate unit testing and SonarQube jobs into merge request (MR) approval processes
• Administer SonarQube, including setup of applications and portfolios aligned to organizational structure
• Migrate projects into SonarQube applications
• Generate and maintain reporting for applications and portfolios

What You'll Need to Have:

• GitLab platform administration experience
• Intermediate to advanced experience supporting CI/CD pipelines, including GitLab components
• SonarQube administration experience
• Strong understanding of DevOps practices and automation
• Experience with access controls and permissions (e.g., Active Directory)
• Ability to support and collaborate with cross-functional development teams

Pay Range: $55 - $60/hr

Questions about any of our jobs? Email us at recruiting@lhtservices.com

View all of our open jobs here: jobs.lhtservices.com

Position Overview:

Provides design, specification, and technical direction for information systems solutions in the development of new or existing applications. Acts as a principal application designer for complex enhancements, leveraging strong analytical and technical expertise to evaluate client requirements and deliver effective, scalable solutions. May also support day-to-day application activities and lead project efforts.

What You'll Be Doing:

• Design, analyze, develop, and support applications ranging from basic to complex enhancements
• Serve as a key contributor on complex development projects
• Lead and coordinate development tasks across small to large-scale initiatives
• Develop and execute test plans, including debugging and validation
• Analyze system integrations and dependencies across platforms and applications
• Create and maintain technical documentation, diagrams, and specifications
• Ensure stability, performance, and efficiency of supported applications

What You'll Need to Have:

• Full stack development experience with Angular and .NET
• Hands-on experience with Azure cloud technologies
• Experience supporting production systems in a highly regulated environment
• Minimum of 5+ years of systems analysis and/or application development experience
• Strong understanding of application development frameworks and platforms
• Experience working across the full Software Development Life Cycle (SDLC)
• Strong problem-solving and analytical skills
• Excellent communication and stakeholder collaboration skills
• Ability to manage multiple complex projects simultaneously
• Experience coordinating between technical teams and business units

Pay Range: $70 - $75/hr

Questions about any of our jobs? Email us at recruiting@lhtservices.com

View all of our open jobs here: jobs.lhtservices.com

Position Overview:

Provides design, specification, and technical direction for information systems solutions in the development of new or existing applications. Acts as a principal application designer for complex enhancements, leveraging strong analytical and technical expertise to evaluate client requirements and deliver effective, scalable solutions. May also support day-to-day application activities and lead project efforts.

What You'll Be Doing:

• Design, analyze, develop, and support applications ranging from basic to complex enhancements
• Serve as a key contributor on complex development projects
• Lead and coordinate development tasks across small to large-scale initiatives
• Develop and execute test plans, including debugging and validation
• Analyze system integrations and dependencies across platforms and applications
• Create and maintain technical documentation, diagrams, and specifications
• Ensure stability, performance, and efficiency of supported applications

What You'll Need to Have:

• Full stack development experience with Angular and .NET
• Hands-on experience with Azure cloud technologies
• Experience supporting production systems in a highly regulated environment
• Minimum of 5+ years of systems analysis and/or application development experience
• Strong understanding of application development frameworks and platforms
• Experience working across the full Software Development Life Cycle (SDLC)
• Strong problem-solving and analytical skills
• Excellent communication and stakeholder collaboration skills
• Ability to manage multiple complex projects simultaneously
• Experience coordinating between technical teams and business units

Pay Range: $60 - $65/hr

Questions about any of our jobs? Email us at recruiting@lhtservices.com

View all of our open jobs here: jobs.lhtservices.com

Position Overview:

Provides design, specification, and technical direction for information systems solutions in the development of new or existing applications. Acts as a principal application designer for complex enhancements, leveraging strong analytical and technical expertise to evaluate client requirements and deliver effective, scalable solutions. May also support day-to-day application activities and lead project efforts.

What You'll Be Doing:

• Design, analyze, develop, and support applications ranging from basic to complex enhancements
• Serve as a key contributor on complex development projects
• Lead and coordinate development tasks across small to large-scale initiatives
• Develop and execute test plans, including debugging and validation
• Analyze system integrations and dependencies across platforms and applications
• Create and maintain technical documentation, diagrams, and specifications
• Ensure stability, performance, and efficiency of supported applications

What You'll Need to Have:

• Full stack development experience with Angular and .NET
• Hands-on experience with Azure cloud technologies
• Experience supporting production systems in a highly regulated environment
• Minimum of 5+ years of systems analysis and/or application development experience
• Strong understanding of application development frameworks and platforms
• Experience working across the full Software Development Life Cycle (SDLC)
• Strong problem-solving and analytical skills
• Excellent communication and stakeholder collaboration skills
• Ability to manage multiple complex projects simultaneously
• Experience coordinating between technical teams and business units

Pay Range: $60 - $65/hr

Questions about any of our jobs? Email us at recruiting@lhtservices.com

View all of our open jobs here: jobs.lhtservices.com

Position Overview:

Provides servant-leadership and mentorship to multiple cross-functional agile teams through effective application of Agile principles and frameworks including Scrum, Kanban, and Extreme Programming (XP). Strengthens understanding of effective practices, theories, and techniques to support continuous improvement. Educates and coaches teams to foster self-organization, collaboration, transparency, and continuous improvement while ensuring visibility of team progress and impediments to stakeholders.

What You'll Be Doing:

• Utilize a broad knowledge base of agile practices including user stories, retrospectives, story mapping, ATDD, TDD, continuous integration, pairing, and information radiators to build high-performing teams
• Foster a culture of continuous improvement through transparency, collaboration, and retrospectives
• Develop and curate coaching content to guide teams on agile best practices
• Facilitate agile ceremonies including sprint planning, stand-ups, backlog refinement, sprint reviews, and retrospectives
• Promote workflow transparency through effective use of information radiators
• Remove blockers and escalate issues beyond team authority to keep teams focused on goals
• Collaborate with other Agile leaders to enhance Agile adoption across the organization
• Mentor less experienced Scrum Masters
• Support ongoing learning through communities of practice, conferences, and training opportunities
• Ensure adherence to risk and regulatory standards, identifying and escalating issues as needed
• Design and maintain internal controls to mitigate risk

What You'll Need to Have:

• Agile Delivery: Strong experience applying Agile frameworks (Scrum, Kanban, XP) in team environments
• Jira: Deep knowledge and hands-on experience using Jira for agile project tracking and reporting
• Team Facilitation: Proven ability to facilitate agile ceremonies and drive team collaboration
• Bachelor’s degree with 4+ years of experience on agile teams, including 2+ years as a Scrum Master
• OR equivalent combination of education and experience (8+ years total with relevant agile experience)
• Experience fostering team self-organization and continuous improvement
• Strong understanding of Agile and Lean principles
• Excellent verbal and written communication skills
• Ability to lead through influence without direct authority

Preferred:

• Experience across multiple technology roles (project management, UX, development, testing, etc.)
• Background in project management in addition to Scrum Master experience
• Experience developing or managing digital capabilities
• Understanding of Design Thinking principles

Pay Range: $45 - $50/hr

Questions about any of our jobs? Email us at recruiting@lhtservices.com

View all of our open jobs here: jobs.lhtservices.com

What You'll Be Doing:

• Design, develop, and implement Salesforce solutions to support complex business processes
• Build and maintain Apex code, Flows, Validation Rules, and other declarative Salesforce tools
• Collaborate with cross-functional teams to gather requirements and deliver scalable solutions
• Perform User Acceptance Testing (UAT) and Regression Testing to ensure system quality and performance
• Utilize GitLab and VS Code for version control and development activities
• Support high-performance enterprise environments within the banking industry

What You'll Need to Have:

• 8+ years of Salesforce development experience (Apex LWC, VS Code, GitLab)
• Must have 3+ years of Salesforce development experience in a large, enterprise banking environment working part of an Agile Release Train (ART)
• Strong expertise with Apex, Flows, Validation Rules, and Salesforce declarative tools
• Hands-on experience with GitLab and VS Code
• Hands-on experience with UAT and Regression Testing
• Strong problem-solving skills and ability to work in a high-performance environment
• Excellent communication and collaboration skills

Nice to Have:

• Experience with test automation tools and frameworks
• nCino experience

Pay Range: $70 - $80/hr

Questions about any of our jobs? Email us at recruiting@lhtservices.com

View all of our open jobs here: jobs.lhtservices.com

Position Overview:

Provides designs, specifies information systems solutions and the highest level technical direction in the development of new or existing applications to solve basic to complex problems or enhancements. Serves as a principal application designer for critical components and major modifications effectively using analytical and technical skills, available technology and tools in the evaluation of client requirements and processes. Provides solutions that are technologically sound. Often directs and monitors the activities of less experienced personnel.

What You'll Be Doing:

• Complete and oversee the most complex systems analysis, design and development efforts. Play a key role as a leader and individual contributor on complex projects. Provide the highest level analytical consulting and leadership in identifying and implementing new uses of information technologies to assist the client areas and Bank in meeting their short-term business goals and long-term strategic objectives.
• Direct and monitor less experienced resources and coordinate development tasks for any scope project. Prepare and manage the technical component of project plans.
• Confer with other Development, operations staff and Technology staff in overall systems development direction from technical analysis to user acceptance testing.
• Prepare and review test data and execute detailed test plans. Complete any required debugging.
• Evaluate and understand highly complex interrelationships and effects among programs, interfacing applications and platforms.
• Prepare thorough, clear technical and functional specifications and update systems documentation. Prepare charts, tables and diagrams to assist in analyzing problems. Review documentation prepared by less experienced staff.
• Prepare and review assessments to include required tasks, estimated time frames and effort for any scope project.
• Maintain efficient operation and effectiveness of supported applications.
• Recommend new technology, policies or processes to benefit the organization and improve deficiencies. Lead or participate in technical evaluations of vendor software.
• Follow and promote use of development standards and procedures.
• Maintain high level of technical aptitude and expert working knowledge of the supporting application(s), development environments and the supported client environment.
• Assist in developing expense and capital budgets.
• Monitor employee performance and may prepare annual appraisals.
• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
• Promote an environment that supports diversity and reflects the Bank brand.
• Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties or projects as required, which may include playing a lead role in due diligence, cost/benefit analysis or business study activities.
• The position works under supervision of Technology management. The job holder is competent to work independently on all high level systems analysis and technical phases of development.
• The position is capable of managing the activities of others on any scope project and often leads project activities.
• The job holder monitors staff performance on assigned projects related to their overall abilities and effectiveness in completing projects within schedules.
• The position participates in the development of less experienced staff.
• The position interacts with senior management, other technology personnel, clients and vendors.
• The job holder provides backup to higher management as required and may be called upon to serve as a technical representative on committees, ad-hoc projects, etc.

What You'll Need to Have:

• Java / Springboot
• Rest APIs
• DevOps
• Gitlab
• ELK
• OpenShift
• Minimum of an Associates degree and 6 years systems analysis/application development experience.
• Familiar with application development software and hardware platforms.
• Proficiency with personal computers as well as pertinent project management, word processing and spreadsheet software.
• Capable of working on multiple projects of a complex nature.
• Excellent problem-solving skills to assist in issue resolution.
• Excellent verbal and written communication skills, with prior experience presenting to the target audience.
• Excellent organizational and time management skills.
• Detail-oriented.
• Strong lateral thinking skills.
• Experience coordinating between Applications and business units.
• Experience recommending and implementing system solutions.
• Experience driving project milestones and delivery dates.
• Proven mentoring and leadership capabilities from a project management perspective.



Preferred Qualifications:

• Good understanding of the Bank's application framework.
• Subject matter expert in business with knowledge or experience utilizing application/system being supported.
• Mastered understanding of applications supported with an advanced knowledge of interfacing/integrated applications.
• Ability to work in a team environment as well as autonomously.
• Ability to multitask for various components of complex projects.
• Mastered knowledge and focus of the entire system to work on projects outside of normal business-as-usual (BAU).

Pay Range: $70-$90/hr

Questions about any of our jobs? Email us at recruiting@lhtservices.com

View all of our open jobs here: jobs.lhtservices.com

Position Overview:

This is a hands-on doer role that will be leading two cross-functional agile teams through effective application of Agile principles and frameworks including Scrum, Kanban, and Scaled Agile (SAFe). This role focuses on driving high performance, continuous improvement, and delivery predictability within a high-visibility, business-critical program. This isn't a coach, but someone who can effectively drive agile teams and be accountable to delivering real business value.

What You'll Be Doing:

• Partner with stakeholders including Enterprise Architects, leadership, and development teams to align on program goals
• Drive accountability within the team to ensure sprint commitments are met and delivery remains predictable
• Leverage Jira data and reporting to provide clear, fact-based delivery insights
• Facilitate Agile ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives
• Proactively manage cross-team dependencies, risks, and delivery timelines
• Ensure visibility into team progress through effective use of information radiators and reporting tools
• Identify and remove impediments, escalating issues when necessary to keep the team focused on delivery goals

What You’ll Need to Have:

• Strong Leadership & Stakeholder Influence
• Proactively manage cross-team and cross-ART dependencies
• Expert-level Agile knowledge, Jira, and JQL experience
• Expert-level experience with Jira Cloud including dashboards, reporting, workflow/board configuration, and advanced JQL
• Proven ability to use data to drive delivery insights and decision-making
• Deep understanding of Agile, Scrum, and SAFe principles
• Strong execution discipline with the ability to manage risks, dependencies, and impediments
• Ability to influence stakeholders, challenge assumptions, and escalate when necessary
• Hands-on Scrum Master experience in a fast-paced, high-pressure environment
• Experience working on complex, high-visibility programs with multiple dependencies
• Strong verbal and written communication skills

Pay Range: $75 - $80/hr

Questions about any of our jobs? Email us at recruiting@lhtservices.com

View all of our open jobs here: jobs.lhtservices.com

What You’ll Be Doing

• Partner with offshore engineering teams to drive delivery of DevOps and resiliency initiatives, serving as the onshore point of coordination and accountability
• Design, build, and standardize GitLab CI/CD pipelines across multiple lines of business to improve consistency, scalability, and release velocity
• Develop and maintain observability solutions using tools like Kibana and Dynatrace, including dashboards, linking dashboards, alerting, and cross-platform visibility
• Create unified monitoring views that provide actionable insights across systems, applications, and business units
• Identify and implement automation opportunities leveraging vendor and custom APIs to streamline workflows and reduce manual effort
• Build and maintain reusable automation patterns using tools such as Ansible
• Collaborate with cross-functional stakeholders (engineering, infrastructure, product) to improve system reliability, performance, and operational efficiency
• Support continuous improvement of DevOps practices, resiliency strategies, and operational standards

What You’ll Need to Have

• Proven experience in a DevOps or Platform Engineering role within complex, enterprise environments
• Strong hands-on experience with GitLab CI/CD pipelines, including design, implementation, and optimization
• Experience with observability and monitoring tools such as Kibana, Dynatrace, or similar platforms
• Solid understanding of automation frameworks and scripting, with experience leveraging APIs and tools like Ansible
• Experience working with distributed/offshore teams, with the ability to drive alignment and execution across time zones
• Strong understanding of system resiliency, monitoring, and alerting best practices
• Ability to think in terms of scalable, reusable solutions rather than one-off fixes
• Excellent communication skills with the ability to interface across technical and non-technical stakeholders

Pay Range: $70-$74/hr

Questions about any of our jobs? Email us at recruiting@lhtservices.com

View all of our open jobs here: jobs.lhtservices.com

Position Overview

We are seeking a highly skilled and experienced Network Automation Engineer with proven expertise in Infrastructure as Code (IaC) and network programmability. As a network automation engineer, you will design, develop, and maintain automated workflows for network infrastructure using Nautobot, Ansible, and related technologies. Your role involves collaborating with internal teams to understand requirements, streamline network operations, and deliver scalable, automated solutions aligned with organizational standards.

What You’ll Be Doing:

• Work closely with technology management, senior engineers, and support teams to design, develop, and implement technical solutions.
• Participate in infrastructure review, implementation, and design activities.
• Create and maintain architectural, standards, policy, analysis, testing, and support documentation.
• Collaborate independently with business partners across varying levels to clarify requirements and define solutions.
• Coordinate with vendors and vendor resources as needed.
• Mentor and coach junior engineers and technicians; review documentation, proposals, and technical changes.
• Continuously expand knowledge of financial services technologies, trends, and best practices.
• Promote and follow industry standards, procedures, and technical best practices.
• Maintain strong working knowledge of enterprise applications, systems, development environments, and vendor technologies.
• Ensure adherence to risk management, regulatory standards, and internal control requirements, escalating issues as needed.

What You’ll Need to Have:

• Infrastructure as Code (IaC) development experience
• DevOps experience
• Network Engineering experience
• Hands-on experience designing, developing, and maintaining automated network infrastructure workflows.
• Proficiency with Nautobot, Ansible, and related network automation tools and technologies.
• Strong understanding of network automation frameworks and scalable infrastructure design.
• Experience collaborating with cross-functional teams to gather requirements and translate them into automated technical solutions.
• Ability to streamline and optimize network operations through automation.

Pay Range: $58-$73+/hr

Questions about any of our jobs? Email us at recruiting@lhtservices.com

View all of our open jobs here: jobs.lhtservices.com

What You'll Be Doing:

• Prepare functional specifications, test plans, and test case documentation.
• Conduct research and analysis of moderately complex data to ensure functional accuracy.
• Mentor junior staff and assist in application training and project methodology.
• Facilitate project meetings and lead requirements gathering with business clients.
• Translate business requirements into functional specs and liaise with the technology team.
• Estimate timelines and deliverables for moderately complex to complex projects.
• Act as test coordinator for large initiatives and participate in post-implementation reviews.
• Coordinate with vendors and testing teams for implementation and UAT planning.
• Ensure adherence to risk, compliance, and audit standards.
• Monitor scope, timeline, and regulatory adherence throughout project lifecycle.

What You'll Need to Have:

• Experience working in commercial banking
• SIT and UAT test management/coordination experience, preferably with loan servicing systems
• Ability to write business requirements and test scripts/cases
• Strong communication and problem-solving skills
• Combined minimum of 5 years of higher education and/or business analytics experience
• Strong time management, organizational, and analytical thinking skills
• Experience preparing BRDs, test plans, and functional documentation
• Proficiency with PC-based tools and relevant project management applications

Pay Range: $30-$39/hr

Questions about any of our jobs? Email us at recruiting@lhtservices.com

View all of our open jobs here: jobs.lhtservices.com

Position Overview

Provides designs and specifies information systems solutions while offering highly technical direction in the development of new or existing applications to solve basic to complex problems or enhancements. Serves as a principal application designer for major modifications using analytical and technical expertise to evaluate client requirements and processes. Delivers technologically sound solutions while supporting day-to-day activities and special projects.

What You'll Be Doing:

• Complete and oversee systems analysis, design, and development for basic to complex applications
• Act as a key individual contributor on complex projects while maintaining strong functional knowledge of supported applications
• Direct and coordinate development tasks for small to large scope projects
• Prepare and manage technical components of project plans
• Collaborate with development, operations, and technology teams across the full SDLC
• Prepare, review, and execute detailed test plans and debugging activities
• Analyze complex system relationships across applications and platforms
• Provide consulting and leadership on new technology solutions to meet business objectives
• Develop and maintain technical and functional documentation
• Review documentation and work produced by less experienced staff
• Conduct project assessments including timelines and effort estimation
• Ensure efficient operation of supported applications
• Recommend new technologies, policies, and process improvements
• Participate in vendor software evaluations
• Maintain understanding of supported business functions and strategic direction
• Ensure adherence to risk, regulatory, and internal control standards
• Identify and escalate risk-related issues as needed

What You'll Need to Have:

• 10+ years of Java development experience
• Java 21 / Spring Boot 4.0
• Oracle Database
• Microservices architecture
• Experience working with business units and coordinating across teams

Preferred Qualifications:

• Familiarity with banking or enterprise application frameworks
• Advanced understanding of integrated systems and applications
• Ability to work both independently and in team environments
• Strong multitasking ability across complex project components
• Proactive, action-oriented mindset

Pay Range: $65-74/hr

Questions about any of our jobs? Email us at recruiting@lhtservices.com

View all of our open jobs here: jobs.lhtservices.com

Lighthouse Technology Services is partnering with our client to fill their Application Support Engineer – L3 position! This is a 6+ month contract-to-hire opportunity based in Charlotte, NC, and is open to local and remote candidates. This role will be a W2 employee of Lighthouse Technology Services during the contract period.

Job Summary

We are seeking an experienced Application Support Engineer (L3) to join our Run Support team. This role provides advanced technical expertise, incident resolution, and long-term application stability improvements. The L3 engineer acts as the final escalation point for critical issues, leads root cause analysis (RCA), and partners with Product and Development teams to ensure that defects (bugs) and feature requests (stories) are properly documented, prioritized, and delivered through Azure DevOps (ADO). The L3 Application Support Engineer plays a pivotal role in reducing technical debt, improving backlog quality, and strengthening collaboration between Run Support, Product, and Development teams.

What You'll Be Doing:

Incident & Problem Management

• Own resolution of high-severity and complex incidents escalated from L2.
• Lead root cause analysis (RCA) and ensure corrective actions are implemented.
• Ensure adherence to SLAs for incident resolution and problem closure.
• Act as Subject Matter Expert (SME) for Tier 1 applications.

Bug & Story Management (Azure DevOps)

• Collaborate with Product Owners to document, prioritize, and manage bugs and user stories in ADO.
• Ensure clear acceptance criteria and proper linkage between incidents, bugs, and backlog items.
• Partner with Development teams to validate bug fixes and story completions in lower environments.
• Track recurring incidents and translate them into actionable backlog items in ADO.
• Provide visibility into backlog health, ensuring business-critical items are prioritized.

Continuous Improvement & Automation

• Identify and implement automation opportunities for monitoring, triage, and resolution.
• Contribute to the development of proactive health checks and preventive measures.
• Support ongoing improvement of runbooks, SOPs, and knowledge base.

Release & Change Support

• Participate in release readiness activities, deployments, and post-release validations.
• Validate bug fixes and story releases in lower environments before production rollout.
• Support release pipelines by ensuring successful delivery of backlog items through ADO.

Leadership & Mentorship

• Mentor L1 and L2 support engineers to improve technical depth and incident handling.
• Share best practices for incident-to-bug/story conversion in ADO.
• Advocate for customer and business impact during sprint planning and prioritization.

What You'll Need to Have:

• 5+ years of experience in application support, production support, or software operations.
• Strong hands-on experience with ticketing systems (Helix) and backlog management tools (e.g., Jira, Azure DevOps).
• Expertise in monitoring platforms (Splunk, Dynatrace, Zabbix, AlertBot).
• Expert problem solver with ability to navigate complex technical environments.
• Strong technical troubleshooting and RCA expertise.
• Proficiency in Azure DevOps (ADO) for backlog and release management.
• Ability to translate incidents into actionable bugs/stories with clear business value.
• Knowledge of ITIL practices (Incident, Problem, Change).
• Strong collaboration with Dev, QA, Product, and cross-functional teams.
• Ability to operate under pressure while maintaining stakeholder confidence

Preferred Qualifications:

• Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience).
• Certifications such as ITIL Intermediate/Expert, Splunk Power User, Dynatrace Associate, or Certified Problem Manager.
• Familiarity with Agile and DevOps practices, including backlog grooming and sprint planning.
• Experience in enterprise-scale environments with complex application landscapes.

Pay Range: $65-$70/hr

Questions about any of our jobs? Email us at recruiting@lhtservices.com

View all of our open jobs here: jobs.lhtservices.com

Position Overview

The Organizational Change Manager develops and delivers change management strategies and plans for medium-sized projects with moderate to large change impacts, particularly within IT initiatives. This role focuses on the people side of change including changes to processes, systems, technology, job roles, and organizational structures to drive employee adoption and long-term sustainability.

The role partners with project teams, stakeholders, and leadership to support enterprise change initiatives and strengthen change management capabilities across the organization.

What You'll Be Doing

• Apply structured change management methodologies and tools to develop strategies and plans that support adoption and value realization for complex initiatives.
• Serve as the primary liaison to change sponsors, project managers, project teams, and stakeholders to enhance change effectiveness.
• Integrate change management activities into overall project plans and oversee change-related schedules, budgets, and resources.
• Build and maintain strong stakeholder relationships, including engagement with senior leadership and external partners.
• Conduct and analyze stakeholder assessments, change impact analyses, and change readiness assessments.
• Identify potential barriers and resistance to change and develop mitigation strategies to support organizational readiness.
• Engage and coach senior leaders on effective change leadership and communication strategies.
• Develop and manage communication strategies and materials, collaborating with communications teams when appropriate.
• Provide input into the design and delivery of training programs and learning resources in partnership with Learning & Development teams.
• Define business readiness and success metrics, monitor change progress, and gather feedback through surveys, focus groups, interviews, and other mechanisms.
• Develop and implement change sustainability and business transition plans.

What You’ll Need to Have

• Experience leading organizational change management efforts for IT projects.
• Strong ability to communicate effectively across a wide range of audiences, from employees to senior leadership.
• Experience developing executive-level presentations and PowerPoint materials to support change initiatives.
• Strong stakeholder engagement and leadership coaching skills.
• Experience conducting change impact assessments, stakeholder analysis, and readiness evaluations.
• Ability to develop and execute communication and training strategies supporting organizational change.
• Strong organizational skills with the ability to manage multiple initiatives simultaneously.
• Experience measuring change adoption through qualitative and quantitative feedback methods.
• Excellent written and verbal communication skills.

What Would Be Nice to Have

• Experience managing projects or programs in addition to change management responsibilities.
• Experience supporting large enterprise or financial services environments.
• Familiarity with formal organizational change management methodologies and frameworks.
• Experience working with cross-functional teams including IT, operations, and leadership groups.

Pay Range: $60 - $65/hr

Questions about any of our jobs? Email us at recruiting@lhtservices.com

View all of our open jobs here: jobs.lhtservices.com

What You’ll Be Doing: 

• Design and maintain the enterprise data architecture, ensuring alignment with business objectives, operational needs, and overall IT strategy.
• Develop conceptual, logical, and physical data models to support enterprise applications, analytics platforms, and the organization’s data warehouse or lakehouse environments.
• Architect and guide the implementation of scalable data pipelines, integration frameworks, data warehouses, and data lakehouse solutions.
• Establish and promote data architecture standards, best practices, and governance frameworks across the organization.
• Evaluate and recommend modern data technologies, cloud platforms, and data tools to improve the performance, scalability, and reliability of the data ecosystem.
• Partner with application, cloud, infrastructure, and engineering teams to ensure cohesive system and data design across platforms.
• Collaborate with data governance and security teams to define standards for metadata management, lineage tracking, master data management (MDM), and data quality.
• Ensure enterprise data assets are accurate, consistent, secure, and accessible by implementing strong governance and data quality practices.
• Work closely with business leaders, analysts, and engineering teams to translate business requirements into scalable technical data solutions.
• Provide architectural oversight during development, testing, and deployment, ensuring solutions align with the approved architecture.
• Optimize database and platform performance, scalability, and cost efficiency across cloud and on-prem environments.
• Conduct architecture reviews, audits, and refactoring initiatives to continuously improve the health and maturity of the organization’s data ecosystem.

What You’ll Need to Have:

• Strong hands on Programming skills as this role will be architecture and development.
• 7+ years of experience in data architecture, data engineering, and enterprise database design.
• Previous software development experience and familiarity with modern development pipelines and architecture practices.
• Strong expertise in SQL and NoSQL database technologies and modern data storage architectures.
• Hands-on experience designing solutions on cloud data platforms, preferably within the Azure ecosystem.
• Deep understanding of data modeling methodologies and experience using data modeling and diagramming tools.
• Experience designing and implementing ETL/ELT pipelines and data integration frameworks.
• Strong knowledge of data lake and data warehouse architectures, including modern lakehouse patterns.
• Familiarity with modern data and analytics platforms such as Power BI, Microsoft Fabric, Databricks, Snowflake, Synapse, BigQuery, or Cosmos DB.
• Experience working with real-time data streaming technologies such as Kafka or Azure Event Hubs.
• Understanding of AI/ML data pipelines and feature store architectures that support advanced analytics and machine learning workloads.
• Solid knowledge of data governance, metadata management, lineage tracking, and data quality frameworks.
• Experience collaborating with cross-functional teams across engineering, analytics, and business functions.
• Strong communication skills with the ability to translate complex technical concepts into clear business value.
• Analytical and problem-solving mindset with the ability to design scalable, maintainable, and cost-effective data solutions.
• Relevant certifications such as Azure Data Engineer or Azure Data Architect (or similar AWS data certifications) are preferred.

Salary Range: $160,000 - $180,000 / annually 

Questions about any of our jobs? Email us at recruiting@lhtservices.com 

View all of our open jobs here: jobs.lhtservices.com 

Position Overview:

This role serves as a key Endpoint Systems Engineer responsible for engineering and optimizing enterprise endpoint solutions across Windows environments. You will design and automate application packaging and deployment using tools like SCCM, PowerShell, and PSADT, helping deliver secure and scalable endpoint platforms. The position partners closely with infrastructure and engineering teams to modernize endpoint management, support Intune migration initiatives, and improve deployment automation across the enterprise.

What You'll Be Doing:

• Engineer and automate enterprise application packaging and deployment across Windows endpoints using SCCM, PowerShell, and PSADT.
• Design, build, and maintain scalable packaging and deployment pipelines for Windows 10/11 and Windows Server environments.
• Develop PowerShell automation to streamline application installs, upgrades, patching, and remediation workflows.
• Partner with infrastructure and endpoint teams to support modern endpoint management initiatives, including SCCM optimization and Intune migration strategies.
• Troubleshoot complex application deployment failures, dependency conflicts, and packaging issues across enterprise environments.
• Build and maintain automated deployment packages, task sequences, and configuration baselines within SCCM.
• Collaborate with engineering teams to standardize application packaging frameworks and deployment methodologies.
• Perform application compatibility testing, remediation, and deployment validation across Windows platforms.
• Create and maintain technical documentation, packaging standards, and automation frameworks to improve operational efficiency.
• Mentor junior engineers and review packaging workflows, deployment processes, and automation scripts.
• Work cross-functionally with infrastructure, security, and operations teams to ensure secure and compliant endpoint configurations.
• Continuously evaluate and implement best practices for endpoint engineering, automation, and deployment tooling.

What You'll Need to Have:

• Automates enterprise application packaging using SCCM, PowerShell, and PSADT to deliver secure endpoints.
• Expertise with Windows 10/11 and Windows Server application installation, testing, remediation, and deployment automation.
• Experience collaborating across teams to standardize packaging processes and support Intune migration initiatives.
• Minimum combined 5 years of higher education and/or work experience in systems design, management, or architecture.
• Strong knowledge of server/client and virtual technologies.
• Advanced technical, analytical, troubleshooting, and problem-solving skills.
• Understanding of how supported technologies interact with other systems and services.

Preferred Qualifications:

• College degree.
• 5+ years of professional experience in a technical engineering role involving infrastructure design, data management, system design, or development for complex applications.
• Experience working with vendor and industry technologies related to infrastructure and systems engineering.

Pay Range: $45 - $51/hr

Questions about any of our jobs? Email us at recruiting@lhtservices.com

View all of our open jobs here: jobs.lhtservices.com

Position Overview:

We’re seeking a Full Stack .NET Developer with deep hands-on experience across Microsoft’s development stack and strong proficiency in Azure Cloud and Angular frameworks. This role will support a major banking client and will play a key role in modernizing applications, migrating legacy systems to the cloud, and developing scalable, secure applications that support enterprise-grade banking operations.

What You'll Be Doing:

• Lead and contribute to system analysis, design, development, and implementation of complex web-based applications.
• Refactor and migrate legacy applications to Azure Cloud.
• Develop scalable web applications using .NET Core, C#, Angular, SQL Server, and RESTful APIs.
• Maintain and extend existing .NET Framework 4.8 and ASP.NET Web Forms solutions.
• Leverage ORM frameworks like Entity Framework Core.
• Write robust unit tests using mocking frameworks.
• Work within a CI/CD environment using GitLab pipelines.
• Support clean code development using SOLID principles.
• Participate in DevOps scripting and support tasks.
• Contribute to banking technology initiatives and regulatory system enhancements.
• Collaborate closely with business analysts, QA teams, and IT leadership.

What You’ll Need to Have:

• 5+ years of full stack .NET development experience.
• 5+ years with .NET Core, .NET Framework 4.8, and C#.
• 3+ years with Angular and ASP.NET Web Forms.
• 3+ years building and consuming Web API services.
• 3+ years with Entity Framework Core.
• 3+ years with SQL Server for backend development.
• 3+ years with unit testing and mocking tools.
• 2+ years experience migrating applications to Azure Cloud.
• Strong understanding and application of SOLID principles and clean coding practices.

Key Skills: .Net Core, Entity Framework, S3, Azure development, Angular

Preferred/Desired Skills:

• 3+ years GitLab or similar version control tools.
• 3+ years with Dependency Injection frameworks.
• 2+ years of DevOps experience including CI/CD scripting/support.
• Experience with Docusign and Filenet integrations is a plus.
• Experience working with financial institutions or on regulatory/compliance-related projects.
• Familiarity with secure coding standards and handling sensitive data.

Pay Range: $62-$77+/hr

Questions about any of our jobs? Email us at recruiting@lhtservices.com

View all of our open jobs here: jobs.lhtservices.com

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